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Built for small businesses & sole traders

Smart websites & systems that run the boring bits for you.

We design sharp websites, automate the admin that eats your week, and bring practical AI to your business — without the jargon or the big-agency price tag.

120+
Projects shipped
9hrs
Saved / week avg.
5.0
Client rating
smart-little-systems / automation.flow
New enquiry receivedtrigger · web form live
Auto-reply + booking linkaction · email live
Logged to CRM + invoiceaction · sync live
Trusted by independents across the UK
Harborline Cafés Mercer & Co BrightPath Tutoring Oakfield Joinery Lumen Studio
Why Smart Little Systems

Big-agency thinking,
sole-trader simplicity.

Get your week back

We automate the repetitive admin — enquiries, follow-ups, invoices, bookings — so you spend time on the work that pays.

Websites that sell

Fast, modern sites engineered to turn visitors into booked calls — not just digital business cards that sit there looking pretty.

AI without the hype

Practical, honest AI consultancy. We find the one or two tools that genuinely move the needle for your business — and ignore the rest.

Don't just take our word

Loved by the people
who run the show.

“My booking enquiries used to vanish into my inbox. Now everything's automated — I've genuinely got my evenings back.”

Portrait of Hannah Mercer, café owner
Hannah MercerHarborline Cafés

“The new site paid for itself in six weeks. Clear, quick, and they explained the AI bits so even I understood them.”

Portrait of David Oakfield, joinery owner
David OakfieldOakfield Joinery

“Friendly, fast, and refreshingly honest. They told me which tools I didn't need, which saved me a fortune.”

Portrait of Priya Anand, tutoring service founder
Priya AnandBrightPath Tutoring
Rich, founder of Smart Little Systems, at his desk in Kimberley, Nottingham
1 person.
Your project, start to finish — no account managers, no hand-offs.
About

A small studio
obsessed with tidy systems.

Smart Little Systems is built on a simple belief: small businesses deserve the same slick, automated operations the big players have — without the overheads, the contracts, or the confusion.

  • You talk to the person actually doing the work
  • Plain English, fixed quotes, no surprise invoices
  • Built to run on its own — not to keep you dependent
Read our story
Let's build something

Ready to put your
business on autopilot?

Book a free 20-minute call. We'll map out where you're losing time and exactly how a smart little system could win it back.

Book your free call No pressure · No jargon · No tie-ins
Home / About

The studio behind
your smart little system.

I'm Rich — and Smart Little Systems is my deliberately-small studio, helping independent businesses work smarter with websites, automation and AI that actually earn their keep.

Our story

Born from a
cluttered inbox.

Founder of Smart Little Systems planning automated workflows on a whiteboard

Smart Little Systems started the way a lot of good things do — out of pure frustration. After years helping small business owners build websites, we kept seeing the same thing: brilliant, hard-working people drowning in admin that a computer should have been handling.

Quotes lost in inboxes. Double-booked appointments. Invoices chased by hand. Five different apps that didn't talk to each other. The tools existed to fix all of it — but they were sold with jargon, locked behind enterprise pricing, or far too fiddly for someone already working sixty-hour weeks.

So we set out to be the opposite of that. A studio small enough to care about every project, technical enough to wire it all together properly, and honest enough to tell you when you don't need something.

Today we design websites that win work, build automations that quietly run in the background, and demystify AI for owners who'd rather not gamble on the hype. One joined-up system, built around how you actually work.

— Rich FOUNDER & LEAD BUILDER · SMART LITTLE SYSTEMS
Our mission

To give small businesses the kind of smooth, automated operation usually reserved for companies ten times their size — minus the cost, the jargon, and the headache.

What makes us different

Not your average agency.

/ 01

One point of contact

No account managers, no being passed between departments. The person you speak to is the person building your system.

/ 02

Plain English, always

We translate the tech so you stay in control. If we can't explain why something helps, we won't sell it to you.

/ 03

Built to set you free

Our systems are designed to run without us. We'd rather you didn't need us every month — that's how you know it works.

/ 04

Fixed, fair pricing

Clear quotes agreed up front. No padded hours, no creeping scope, no nasty surprises at the end of the month.

/ 05

Small-business native

We only work with independents and sole traders. We know your margins, your hours, and your priorities.

/ 06

Honest about AI

We use AI where it genuinely helps and skip it where it doesn't. No bandwagon, no buzzwords — just useful.

120+
Projects delivered
9hrs
Saved per week, avg.
98%
Would recommend
14day
Typical turnaround
Work with us

Like the sound
of working smarter?

Let's have a quick, friendly chat about your business and where a smart little system could help.

Start the conversation Free · 20 minutes · Genuinely no pressure
Home / Services

Web design, automation
& AI consultancy.

Three services that work beautifully on their own — and even better together. Pick one, or let us join them into a single system that runs your business.

/ 01

Web Design

Modern, fast-loading websites built to turn visitors into enquiries — designed around your customers and optimised to be found on Google.

  • Custom, mobile-first design
  • SEO & speed built in
  • Easy to update yourself
Get a quote
/ 02

Systems Automation

We connect the tools you already use and automate the repetitive jobs — so enquiries, bookings, follow-ups and invoices handle themselves.

  • Workflow & app integrations
  • Automated admin & reminders
  • CRM & invoicing set-up
Automate my admin
/ 03

AI Consultancy

A practical roadmap for using AI in your business. We find the tools worth your time, set them up, and train your team to actually use them.

  • AI opportunity audit
  • Tool selection & set-up
  • Hands-on team training
Explore AI for my business
How it works

Simple from start
to switch-on.

Discover

A free call to understand your business, your bottlenecks, and where time is leaking out.

Plan

A clear, fixed-price proposal — what we'll build, what it'll do, and exactly what it costs.

Build

We design, wire and test everything, keeping you in the loop in plain English throughout.

Launch

We switch it on, show you the ropes, and stay on hand to make sure it keeps running smoothly.

FAQ

Good questions,
honest answers.

Can't see yours? Just ask us directly.

Not at all. Plenty of clients start with just a website or a single automation. We're happy to begin small and grow as you see the results.

Every project is quoted individually, with a fixed price agreed up front based on exactly what you need — so you'll never be surprised by the invoice. Book a free call and we'll give you a clear, no-obligation quote.

Honestly, that's our favourite kind of client. We handle all the technical work and explain everything in plain English. You stay in control without needing to learn the jargon.

Most projects are live within two to three weeks, depending on scope. Smaller automations can often be turned around in a matter of days.

Everything's built to run on its own, and we show you how it all works. We also offer optional ongoing support if you'd like us on hand — but you'll never be locked into a contract.

Get started

Let's find your
quickest win.

Tell us what's eating your time and we'll show you exactly where a smart little system pays off first.

Book a free call Fixed quotes · No tie-ins · Quick turnaround
Home / Work

Real systems for
real small businesses.

A look at recent websites, automations and AI projects — and the time and money they won back for the people who run them.

6 projects
Web Design Modern café website shown on a laptop screen
Hospitality2025

Harborline Cafés

A bright, bookable website with online table reservations that sync straight to the team's calendar.

+38%
online bookings
2.1s
load time
Start a project like this
Automation Dashboard showing an automated business workflow
Trades2025

Oakfield Joinery

Enquiry-to-invoice automation: every lead gets an instant reply, a booking link and a follow-up — hands-free.

11hrs
saved / week
0
lost enquiries
Start a project like this
AI Consultancy Tutor reviewing an AI-assisted lesson planning tool
Education2025

BrightPath Tutoring

An AI workflow that drafts lesson plans and parent updates, freeing tutors to focus on teaching.

6hrs
saved / week
3
tools, not 12
Start a project like this
Web Design Portfolio website for a design studio on a desktop monitor
Creative2024

Lumen Studio

A striking portfolio site with a built-in enquiry funnel that pre-qualifies leads before they ever reach the inbox.

+52%
enquiries
#1
local ranking
Start a project like this
Automation Automated invoicing and accounts system on screen
Professional2024

Mercer & Co

Automated invoicing and payment reminders connected to their accounts — chasing late payers without the awkward emails.

-64%
late payments
5
apps joined up
Start a project like this
AI Consultancy Small business owner exploring AI tools on a tablet
Retail2024

Fenwick & Hart

An AI-assisted customer-support setup that answers common questions instantly and routes the tricky ones to a human.

80%
FAQs auto-handled
4m
faster replies
Start a project like this
Your project next

Picture your
business on here.

Every project starts with a simple chat. Tell us what you do and we'll show you what's possible.

Book a free call Real results · Real businesses · Real support
Home / Contact

Let's build your
smart little system.

Tell us a little about your business and what's slowing you down. We'll be back within one working day to set up a free, no-pressure call.

We reply within 1 working day · Your details stay private

Thanks — message sent!

We've got your enquiry and we'll be in touch within one working day to arrange your free call.

Email ushello@smartlittlesystems.uk Call or text07974 697738
Based in

Kimberley, Nottingham · working with clients UK-wide

Hours

Mon–Fri · 9am–5:30pm